Call directly
State the business location, what lost power, any heat or odour, and whether equipment is safely isolated.
24/7 commercial emergency response
Urgent commercial electrical support—day or night.
When an electrical fault is disrupting operations or creating an unsafe condition, call directly. Electrical Standard provides 24/7 emergency service calls for commercial customers across Toronto.
Common needs
Reasons to call the commercial emergency line
Describe the symptom and operational impact clearly so the immediate safety step and response can be assessed.
- Unexpected loss of power affecting business operations
- Repeated breaker trips or a fault that will not remain isolated
- Burning odour, heat, buzzing or visible electrical damage
- Critical lighting, controls or equipment power failure
- Water exposure near electrical equipment
- Damage following a utility event, equipment failure or renovation work
What is included
Emergency response priorities
The first priorities are immediate safety, isolating the affected equipment and determining what is needed to restore safe operation.
- Direct phone assessment of the reported condition
- On-site commercial fault-finding when available
- Safe isolation of affected circuits or equipment
- Temporary or permanent repair planning as conditions allow
- Communication with the authorized business contact
- Follow-up scope when a larger repair or replacement is required
How it works
Clear steps.
No mystery handoffs.
Protect people and property
Follow emergency-service, utility or electrician instructions and keep people away from the hazard.
Diagnose and restore safely
The immediate fault is assessed and the safest available restoration or follow-up plan is explained.
Service questions
Useful answers
before you call.
Is the 24/7 service available for homes?
The advertised 24/7 emergency response is for commercial customers. Residential service calls are scheduled based on availability; call to explain the situation and confirm the appropriate next step.
What should I do if there is smoke, fire or an immediate shock hazard?
Keep people clear and call 911 or the appropriate utility emergency line first. Do not touch damaged equipment or enter an unsafe electrical area. An electrician can be coordinated after immediate emergency control is underway.
What information helps during an emergency call?
Provide the exact location, authorized site contact, affected equipment or areas, when the fault began, any burning smell or heat, and whether the circuit or equipment is safely isolated.
Request this service
Send useful details.
Get a useful answer.
Include the Toronto location, timing, clear photos and the symptom or scope. For a commercial emergency, call directly instead of waiting on email.